Is this a Do-it-Yourself Service?
Yes, for the most part, College can manage it easily using our documentation. We can always help in case the College gets stuck somewhere. In the first year, we will offer free data formatting & uploading of marks and roll lists as it takes a while for any College to get used to such a service and its features. Our main goals of this service are: 1) To increase the productivity of Exam Cell Wing of your College and 2) To decrease the manpower costs of Exam Cell Wing.
How secure is our Data?
We use Google Cloud to host ExamCell Service instances for Colleges. Google Cloud is a secure cloud infrastructure which runs many enterprise applications. Also, we try not to keep any confidential information (such as date of birth of students) in order to minimize the risks involved. As long as your account passwords are strong and stored securely, you don't have to worry much.
Can we have it in-house?
We do not have an in-house solution ready yet. Based on our calculations, an in-house solution is not worth the investment for an Engineering College due to server cost, system admin cost, power cost and so on. Our service is available 24x7 from anywhere in the world. We are working on an in-house solution for autonomous institutions and universities as such a solution would work better for them.
Looks like we found a bug!
Great! Report it to us. We will try to fix it in the next release itself.
We need a feature or report to be implemented
This being a SaaS Service, if the feature that you want us to implement is of use to most of our current customers, we would take it up immediately. Same is the case with reports.